Need help? Contact us at support@sudo-rahman.fr
For any questions, technical issues, or support requests regarding Renamer Pro, please contact our support team at: support@sudo-rahman.fr
We are committed to responding to all requests within 48 business hours. For urgent issues, please specify this in your email subject line.
To help us resolve your issue quickly, please include in your message:
• macOS version used
• Renamer Pro version
• Detailed description of the problem
• Screenshots if relevant
Application won't start: Verify that you are using macOS 14 (Sonoma) or later.
Permission issues: Grant file access permissions in System Preferences > Security & Privacy.
Refunds: Refund requests must be made directly through Apple and the Mac App Store.
Your feedback helps us improve Renamer Pro. Feel free to share your feature suggestions or improvements at the support address above.
If you encounter a bug or unexpected behavior, please report it to us with detailed steps to reproduce it. Your contribution helps improve the application's stability.
Reminder: Renamer Pro operates entirely locally and does not collect any data. Please see our Privacy Policy for more details.